What is theclient asking?

Written to use on a live deal. Each ends with a short quiz, and your result is recorded.

Background reading for preparing a call and answering the question behind the question.

Each line goes straight to the section that answers it.

• We've no idea which AI tools our staff are using.AI and web data security
• Staff are pasting client details into ChatGPT.AI and web data security
• Someone typed their password into a fake Microsoft page.AI and web data security
• We need to block dangerous and inappropriate sites.AI and web data security
• Contractors and some staff use their own laptops and phones.AI and web data security
• Our data is in Microsoft, Google and a dozen other apps.AI and web data security
• Our insurer, or our biggest customer, wants to know how we control AI and data.AI and web data security
• We play Spotify in the shop and someone said that is not allowed.Audio
• We do not want mains sockets and wiring all over the ceiling.Audio
• The music is too loud at the bar and silent in the corner.Audio
• We need announcements as well as music.Audio
• Every site plays something different and nobody controls it.Audio
• We already have 100V speakers in the ceiling. Can we keep them?Audio
• We already have SharePoint. Why would we pay for Egnyte?Egnyte / SharePoint
• We hold terabytes of drawings and project files and the storage bill keeps growing.Egnyte / SharePoint
• Staff want a drive letter and fast local access to big files.Egnyte / SharePoint
• What can the AI features actually do with our documents?Egnyte / SharePoint
• We want Copilot agents built over our own project files.Egnyte / SharePoint
• We've no idea who actually comes in.M/agnet
• Our Wi-Fi password is on a chalkboard.M/agnet
• We collect details on paper forms. Is that even allowed?M/agnet
• Marketing has to ask IT to change anything.M/agnet
• Hundreds come to our events and we never hear from them again.M/agnet
• Every site does its Wi-Fi differently.M/agnet
• We still use keys and we keep losing them.SALTO
• Contractors and visitors need access but we cannot hand out keys.SALTO
• We have several sites and every one manages its doors differently.SALTO
• We cannot rewire. The doors are glass, old or listed.SALTO
• Leavers keep their access because nobody updates two systems.SALTO
• Members should only get in during the hours they have paid for.SALTO
• There is no fibre here, and the leased line quote is huge.Starlink
• Our broadband keeps dropping and it stops the whole office.Starlink
• We need internet on a building site for a few months.Starlink
• The house is in the middle of nowhere and the signal is awful.Starlink
• We are running a pop up or an event and need the Wi-Fi live by Friday.Starlink
• We bought a Starlink ourselves and it is flaky.Starlink

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